Shipping policy
Last updated: November 2, 2026
Where we ship
We ship to addresses in all 50 US states and Washington, D.C. We do not ship outside the United States at this time.
Processing time
Orders are packed and shipped within 1 to 2 business days after payment is confirmed. Orders placed on weekends or US holidays are processed on the next business day. Orders paid by invoice ship after the payment is received.
Shipping rates
| Order total | Standard shipping | Delivery time |
|---|---|---|
| Under $75 | $6.99 | 3 to 7 business days |
| $75 or more | Free | 3 to 7 business days |
Delivery times start when your order ships and are estimates from the carrier, not guarantees.
Packaging
Fragile pieces such as ceramics, glass lamps and mirrors are wrapped and boxed with protective padding. Larger items, such as rugs and mirrors, may arrive in a separate package from the rest of your order.
Tracking your order
When your order ships, we email you a tracking number so you can follow the delivery.
Address accuracy
Please check your shipping address before placing your order. If you notice a mistake, contact us right away. We cannot change the address after the order has shipped. If a package is returned to us because the address was incorrect, we will contact you to arrange reshipment at your cost or a refund for the products.
Lost or damaged packages
If your tracking shows the order as delivered but you have not received it, or the package arrives damaged, contact us within 7 days of the delivery date. We will work with the carrier and send a replacement or refund when the claim is confirmed.