Privacy policy
Last updated: November 2, 2026
This privacy policy explains how CENAX VENTURES LLC ("we", "us", "our") collects, uses and protects personal information when you visit our website or buy from us. We are a Florida limited liability company located at , .
Information we collect
Information you give us
- Order information: your name, email address, phone number (optional), shipping address and the products you buy.
- Messages: the details you include when you contact us through our contact form or by email.
Payment information
Card payments are processed by Stripe, Inc. on its secure payment page. Your full card number is sent directly to Stripe and is never received or stored by us. Stripe shares limited details with us, such as the payment status and the last four digits of the card. Stripe's use of your information is described in its privacy policy at stripe.com/privacy.
Information collected automatically
Like most websites, our hosting provider records technical information such as your IP address, browser type and the pages you request, to keep the site secure and working. Your shopping cart is saved in your own browser's local storage so it is still there when you come back.
How we use your information
- To process, ship and support your orders, including returns and refunds.
- To reply to your questions and send messages about your order.
- To prevent fraud and keep our website secure.
- To meet our legal, tax and accounting obligations.
We do not sell your personal information, and we do not send marketing emails unless you ask to receive them.
How we share your information
We share personal information only with companies that help us run the store, and only as much as they need:
- Payment processing: Stripe, for card payments.
- Website hosting: Cloudflare, which hosts our website and order database.
- Shipping carriers: such as USPS, UPS or FedEx, to deliver your order.
We may also share information when the law requires it, or to protect our rights, our customers or the public.
Cookies and similar technologies
We do not use advertising or tracking cookies. We use your browser's local storage only to remember your cart and to load the site faster. You can clear it at any time in your browser settings.
How long we keep information
We keep order records for as long as we need them to provide our services and to meet legal, tax and accounting requirements. We keep contact messages for as long as needed to answer them and handle any follow-up.
How we protect information
Our website uses an encrypted HTTPS connection. Access to order information is limited to people who need it to run the store and is protected by a password.
Your choices and rights
You can ask us to tell you what personal information we hold about you, correct it or delete it, subject to the records we must keep by law. Depending on where you live, including California, you may have additional rights under state law. To make a request, email us at . We will not treat you differently for using these rights.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page.